Job Summary :
FinTech StartUp Administrative Writing Skills, Verbal Communication, Maintaining Employee Files, Compensation and Wage Structure, Orienting Employees, Benefits Administration, Interviewing Skills, Professionalism, Organization, Teamwork.
Required Experience, Skills and Qualifications :
Qualification : M.B.A (HR)
Key skills : Must be Fluent in English & Good Handwriting, Basic Computer Knowledge
Working Location: Indore in Company Premises below mentioned address
*Compulsory: Laptop & Mobile
Job Type : Full-time
Salary : ₹10,000.00 to ₹15,000.00 /Month
Language: English (Required)
Knowledge & Skills Required
Desired Skills :
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Preferred Criteria :
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills :
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally Action oriented and self-disciplined
Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need ability to maintain composure in highly escalated situations