Showing posts with label #iata. Show all posts
Showing posts with label #iata. Show all posts

The Airline Industry is on Life Support Now

The Air Transport Industry is on Life Support !

This will have a major impact on our lifestyle ...

Indian Aviation is on Pink Slip
No one can Save Indian Aviation, not even the Government. Any amount by the Government or investors or in bank loans will be insufficient for these companies to survive. It can be just Air India. Unfortunately, We have such a Worst Govt ever without any vision for the Aviation Industry.  Promoters of Go Air India Ltd wrote a letter to their employees and said that they are waiting to hear from the Government on bailout Packages. They can wait, they will not hear anything.
Even though oil is available cheaper, the large value center of employee remuneration remains high and has low demand.
Indians look at the landscape in Aviation. Air India, being a Government is paid to them even if it is late. Vistara cut salary, but it was considered reasonable. The employees have a certain level of trust with the Indian promoters, the Indian Tata group. Go Air's condition is quite poor and Spice Jet is also not far behind.
Everyday religiously tweets and tons of freight are being Tweeted by the Civil Aviation Minister and the cargo is not out of the transport, even if it is a trick. SpiceJet is getting a lion's share in it and its proximity to electricity is no secret. But here is a situation where one cannot save anyone.
SpiceJet is not paying its Pilots, yet it threatens its Pilots and has disbanded some SJ Pilo WhatsApp groups made by Pilots. Pilots, Cabin Crews, AMEs all know what the situation is there. They know that if they lose jobs they are not going to get any.
So the human mind is conditioned in such a way that they like  to hold on to what they have. So a person who was taking 100  rupees for a job, he is suddenly being paid 50 rupees and still She / He will work, because he knows that he does not have 50 rupees. Other options available. In this environment, these companies know this clearly and will make the most possible use of it.
But the fact is, in this market, it is not going to survive you, it just delays your death.
Jet Airways is the biggest example of this type of human behavior that allows a company to live its life for six months. The Pilot and AME never laid their feet for 'fear', Jet extended his life by 6 months but eventually died. The loss was only to the Pilot and AME. Jet's case was not of CoVid19, it was a case of mismanagement.  Jet Airways I Ltd could have been saved, all Pilots and AME put their foot down and Goyal understood the changed scenario. The jet collapsed, but after extending its death from 6 to 8 months.
This fear will outweigh the time of the jet, as everyone in Aviation knows not only the blood-red but also the general economy. Most of these employees will have to invest some part of their savings in securities, mutual funds, apartments. There is no way that they will see the money coming from any of their investments and they will still have their EMI.
This human behavior will allow some Airlines to advance their lives for some time, but they will perish in market forces and the prime candidates for this to happen are GoAir and SpiceJet.
Air Asia India will probably have some cooperation with Vistara  otherwise their existence will also become doubtful as the Malaysian Government itself is thinking of merging AirAsia Airlines with the Malaysian Airlines.
Pay cuts in Indigo, it is not a change or a heart, it is a  change in business strategy IndiGo first said that it would cut the salary and later they reversed the decision and paid their employees. The lower the competition, the stronger the chances of survival.  
There were rumors that IndiGo is going to give bonuses to Pilots from other Airlines to join them as they need Pilots due to the pending delivery.
No saint management will ever employ anyone. Is this a strategy to take out key employees who are required to hold permits to Air Operators? No Airline can operate without a sufficient number of Test Pilots / DE / TRI etc. 
Indigo would be foolish to do so openly that it would turn hostility into enmity.
Indigo had a change of heart as it is the employees who will decide its future.
Now with this one step, IndiGo is positioning itself as the best employee in the Airline business. 
Today the size of IndiGo is its own Enemy
Now that the employees have been paid, they will stake their lives to survive them, but for Indigo, suddenly their size is their enemy. With 250 Aircraft, it is very heavy. Any Airline
should risk working with more than 50 Aircraft, but IndiGo is  going to start with 65, but it still means that more than 100
Aircraft are grounded and at least per Aircraft crew. 2 sets are going to be a cost center. 2 sets of crew and if you have support staff, it means taking out at least 5000 pink slips  (Pilots, AME, Cabin Crew, Engineers) of 'required staff' only for its 'survival' Will happen. The number of deductions will  be more than 5000.
IndiGo has only 400 Aircraft from Airbus. Indigo hopes that it will survive the virus and rule the Indian skies almost like a monopoly. But overall the economy is so badly hurt that people now have money left and not to spend. Nobody is in any hurry to fly fast. With a vaccine or a drug to treat, the economy will  take at least 5 years and is a very long time. What do you do on order to 400 Aircraft. Litigation, claims and indemnities  themselves can pull it down badly, even if it survives the virus. From this point of view, SpiceJet is better. Their pending orders of about 100 Airplanes are Boeing 737 Max which is unlikely to get FAA certification. So at least SpiceJet does not have to worry about a lawsuit taking money out of their pocket, they only have to worry about withdrawing money from Boeing !!!

Pink slips are the biggest risk potential claims and IndiGo Pink Slip is a certainty, most of those people are unlikely to  get a second job and this poses a 'potential risk' to the Survival of these companies as every terminated employee has a  potential 'claim'. If these people get together, then these  claims together can suffice and if these people fight it  strategically, it could land a company under bankruptcy.

SpiceJet and GoAir will also serve several tons pink slip. But  now there is a problem for Indigo. No employee will be able to personally fight for these potential claims. But this time, it  is a little different, people have nothing to lose and if there is even a slight chance of getting some money, they can come together and fight and there is no dearth of lawyers willing to  take small fees. Manage litigation. It is here that Indigo is at greater risk than any other. Even when lawyers take up these  cases, they do so with the hope of seeing the money in some  time, but with Go Air and SpiceJet on the verge of bankruptcy,  the lawyers may be behind them. Don't be anxious to leave  because they will land in the bankruptcy court and stay there for years. But, for Indigo, it is sitting on a mountain of cash  and is attractive to an advocate for it. If he gets an order  from the court, then payment is certain.

If 5,000 people and even if 1000 come together in the fire of Indigo, Indigo will pay heavily because every profit made by
this group will also encourage 4000 potential claims and everyone will go after this company. It is here that Indigo decides to show his big heart so that when he fires his employees, they will say "this is a difficult time, but as the environment improves, we will hire you". It is the art of asking for 'time'. It is not the heart, it is a strategy.

Companies bet on weak judicial system Airline companies bank on the fact that employees will not take  them to court, because personally none of them can fight their  battles. 

The best available strategy for Airline companies Trying to keep Pilots 'on' will top that list. One fifth of the Pilot salary will also be ready to take home  and are still employed compared to sitting at home with   the  possibility of any other employment. In this market, each company can easily maintain 5 Pilots for the cost of one and it would be much more feasible to avoid the risk of potential
group claims.  It's not just the Covid19, it's the  AviaEconomy  On the pulse of society are the hands of doctors on the pulse of the patient, such as are in our hands. Indian Aviation was looking at a possible consolidation anyway, but the virus now  looks powerful enough to be completely wiped out. Right now the problem is not the  CovidVirus, it is the economy. The economy in general, is so badly affected that people have no money to spend, they only have money to survive. Mutual funds and equities are good as paper, and it is the owners of these papers who constitute the bulk of the customers.
Irresponsible behavior should pay its costs We have received a lot of e-mails from the Pilots and we have refused any free service. We still know how many Pilots jumped  the notice period The most pressing question was whether the law without leave  (LWP) was legal or the pay cut was legal.  Both answer that it is absolutely illegal.

The company may have the right to terminate but has no authority to reduce Salaries or impose LWP. 

A very SAD Era of 100 years old AVIATION  Industry 

Virgin fires more than 3,000 people including 600 Pilots.
- Virgin Australia files for Bankruptcy.
- Air Mauritius goes into Administration.
- South African Airways Bankrupt.
- Finnair returns 12 planes and lays off 2,400 people.
- YOU grounds 22 planes and fires 4,100 people.
- Ryanair grounds 113 planes and gets rid of 900 pilots for the moment, 450 more in the coming months.
- Norwegian completely stops its long-haul activity!!!  The 787s are returned to the lessors.
- SAS returns 14 planes and fires 520 pilots... The Scandinavian states are studying a plan to liquidate Norwegian and SAS to rebuild a new company from their ashes.
- Ethiad cancels 18 orders for A350, grounds 10 A380 and 10 Boeing 787. Lays off 720 staff.
- Emirates grounds 38 A380s and cancels all orders for the Boeing 777x (150 aircraft, the largest order for this type). They "invite" all employees over 56 to retire 
- Wizzair returns 32 A320s and lays off 1,200 people, including 200 pilots, another wave of 430 layoffs planned in the coming months.  Remaining employees will see their wages reduced by 30%.
- IAG (British Airways’ parent company) abandons the takeover of Air Europa (and will pay €40 million compensation for that).
- IAG (Iberia) grounds 56 planes.
- IAG (British Airways) grounds 34 planes.  Everyone over 58 to retire.
- Luxair reduces its fleet by 50% (and associated redundancies)
- CSA abolishes its long-haul sector and keeps only 5 medium-haul aircraft.
- Eurowings goes into Bankruptcy
- Brussels Airline reduces its fleet by 50% (and associated redundancies).
- Lufthansa plans to ground 72 aircraft (in 2 instalments).
- Hop is studying the possibility of reducing fleet and staff by 50%.
Additional info:
Currently, 60 new aircraft stored at Airbus with no buyers in sight (order cancellations) including 18 A350s.
They forecast a minimum of 8,000 grounded planes by September.  With an average of 5.8 crews per plane (medium and long haul combined), that would make more than 90,000 unemployed pilots worldwide.

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Mystery Shopping [Audits ]

Mystery Shopping [Audits ]  is a fascinating method of gauging customer experience where individual is recruited and portray actual customer that shop at a store. It is a form of primary market research that uses quantitative techniques as a mystery shopper usually has to fill out a form rating his experience. Also, feedback is taken from the mystery shoppers which help company to evaluate how close is the actual experience of the customer than the desired one. In mystery shopping, a company’s owner hires a secret shopper and brief them certain checks and also explain about the task to be performed as a secret shopper.
Methods of Conducting Mystery Shopping:
Its main checking is done by visiting the stores but one can also do by these methods:
·        Telephone
·        Website /Social Media
·        Hidden Audio/Video Recording
Importance of Mystery Shopping for Aviation/Travel Industry:
·        Mystery Shopping can be used to great effect in helping to assess the nature and the quality of the experience and the handling of what are often difficult and frustrating interactions for staff and for passengers.
·        As well as general standards of service and communication, the management of passenger expectations, the handling of complaints and the management of difficult customers or groups are just a few of the special areas of attention that are becoming more important in the air line and air travel industry.
·        To increase the loyalty of customers, all the airlines need to know about the quality and where they can improve upon even if there is any slightest detail.
·        Mystery shopping assist in creating improved as well as extended relations with the clientele who are glowing fulfilled.
·        Mystery shopping is an imperative fraction of every industry towards growing its trade as well as client service.
·        The administration is given with the information which is used to recompense the presentation as well as stimulate the workers who are standard as well as provide preparation as well as therapy to the workers who all require the enhancements.
·        It can also monitor upselling and add-on selling activity here appropriate. More in depth studies can reveal opportunities to improve the visitor experience and journey, so as to increase customer and visitor satisfaction, and help maintain and improve brand reputation.
Importance of Mystery Shopping in Fintech Professionals:
·        Limited presentation of mandated financial product information: Sales staff may not always use the required forms and documentation during sales processes. Reasons for doing so may include to hide certain product information from the consumer, because they find the form overly complicated to explain and complete, or not relevant to their sales process.
·        Steering of consumers toward less suitable products: Suitability is a policy approach that requires providers to be responsible for the quality of their advice and product offerings relative to a consumer’s characteristics and financial needs.
·        Fraud and overcharging of consumers:  In Kenya, banking agents skimmed extra revenue and took sensitive account information from aid program beneficiaries cashing out via their debit cards, while food merchants added extra charges onto food items the beneficiaries purchased with their cards.
·        Different information for more experienced consumers: Abusive or uninformed sales practices can hinder access to financial products for base of the pyramid (BoP) consumers, create negative experiences with these products that decrease their likelihood to use financial products and services in the future, and even cause detriment and economic loss to consumers.
·        Classification of the quality of information provided: Researchers identified the most important product information and terms used in each market, as well as reviewed the relevant rules on product disclosure and sales practices. This is done to develop a comprehensive list of key terms that should be mentioned, and measure how many of these points of information were provided for each shopping visit.

Roshni Sachdev [MBA FA]
Manager Fintech  
Aircrews Aviation Pvt Ltd

Attachments area

Stress Management Due to CoVid19

Stress Management Due to CoVid19
As the heroes from every corner of the world is having a hard time fighting against the COVID 19, rest of us to show our support and co-operation have locked ourselves into our house. But staying indoors all day may fuel stress and anxiety.
Exposure to sun rays helps calibrate our body’s circadian “clock”, which regulates everything from appetite and sleep schedules to mood and energy levels. As we have restricted ourselves from going out, a healthy lifestyle is the need of the hour now. So, how to not be stressed during times like this is an important topic to look over.

At home we do not have much to do and as the saying goes “An idle brain is a devil’s workshop” so some steps that can be taken by us to reduce stress are:

Healthy diet
Have healthy food and have meals at fixed times of the day. Stress affects eating habits. It may vary from person to person, someone may over eat while someone may just not feel like eating at all. Follow the saying “Eat breakfast like a king, lunch like a prince and dinner like a pauper”. Make sure your diet consists of fruits, vegetables, protein, dairy and grains.

Break from routine
Think of this time as a break from a routine and spend time with family connect with friends on social media. Staying connected at times like these is very important, but make sure you have a limited time for it. This will revive your bonds with each other.

Time for ourselves
You can learn something new from internet and gain knowledge. This time can be utilized to analyse oneself and work upon it. If you have any hobbies which can be practiced indoor then it is great.

Follow a schedule
Get good sleep this will keep you in a peaceful mind, good mood and you will be fresh every day. Even though you are at home, maintain a schedule of getting up on time and sleeping on time. It is very important because when people stay at home, they loose track of their routine which leads to improper habit of sleeping late getting up late having food at any time.
Meditation or yoga is a way in which you can stay healthy and have a peaceful mind. Try something that you never did before but always wanted to do.

Stay updated
Take preventions from being infected by the virus and stay updated from a reliable source. One doesn’t need to panic if they follow all the instructions and take precautions. Help in domestic chores this will keep you busy and help other members of the house.

Our life is not lockdown
Sun is not locked down
  • Be occupied with something
  • Make a new schedule
  • Follow the new schedule
  • Form good habits
Oxygen form air is not locked down
  • Free from daily tensions
  • Hope for end of the bad times
  • Can still be healthy and safe
  • Free to do your own work
Family time is not locked down
  • Spend time with family
  • Bond and communicate
  • Help in daily chores
Responsibilities are not locked down
  • Staying at home is being responsible
  • Taking care of our family
  • Working from home
Love is not locked down
  • Communicate and clear differences
  • Humanity and harmony are the bottom line
  • Feed animals around
  • Help others
Friendship is not locked down
  • Connect with friends
  • Make new friends
  • Prepare a reunion online
  • Follow up with old friends
Meditation is not locked down
  • Meditate
  • Do yoga
  • Exercise
  • Think positive
Creativity is not locked down
  • Learn
  • Create something
  • Cook
  • Gain knowledge
Prayers are not locked down
  • Pray for better times
  • Believe in success
  • Believe in yourself
Hobby is not locked down
  • Practice your hobby
  • Learn something new
  • Explore yourself more
Hopes are not locked down
  • Better times
  • Unity
  • Hope fuels people

Shruti  Kaondal MBA
Manager HR  
AirCrews Aviation Pvt Ltd